Freshservice Asset Management – Streamline Your Business Assets

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Monday, 7 Aug 2023 16:08 0 123 blog

Freshservice Asset Management – Streamline Your Business Assets

As a business owner, you’re all too familiar with the challenges of managing your assets. From hardware and software to contracts and licenses, it can be difficult to keep track of everything without proper management tools. Fortunately, Freshservice Asset Management offers a solution to streamline these processes and make asset management more efficient.

Freshservice Asset Management is a cloud-based software designed to help businesses consolidate, track, and manage their assets in a single platform. With its intuitive interface and robust features, Freshservice Asset Management is an ideal solution for businesses of all sizes looking to optimize their asset management processes.

What is Freshservice Asset Management?

Freshservice Asset Management is a software solution designed to help businesses streamline their asset management processes. It provides a centralized platform for consolidating, tracking, and managing all of a company’s assets, from hardware and software to contracts and licenses.

This cloud-based solution is designed to be user-friendly and accessible to businesses of all sizes and industries. It offers a variety of features that help businesses optimize their asset utilization, reduce costs, and improve visibility into their asset inventory and lifecycle.

Key Features of Freshservice Asset Management

Freshservice Asset Management is an incredibly powerful asset management software that offers a range of features designed to optimize asset management processes. Whether you are looking to consolidate and track your assets, or simply gain insight into your inventory, Freshservice Asset Management has everything you need to streamline your business assets. Here are some of the key features that make Freshservice Asset Management stand out:

Feature Description
Asset Tracking Freshservice Asset Management allows you to track your assets from acquisition through to disposal, giving you complete visibility into your inventory.
Maintenance Management With Freshservice Asset Management, you can schedule and track asset maintenance, minimizing downtime and reducing costs.
Reporting and Analytics Generate custom reports and gain insights into your asset management processes with Freshservice Asset Management’s powerful reporting and analytics tools.
Asset Discovery and Inventory Discover assets on your network and automatically add them to your inventory with Freshservice Asset Management’s asset discovery and inventory management features.
Customizable Forms and Fields Customize your asset management forms and fields to fit your unique requirements with Freshservice Asset Management’s flexible configuration options.
Mobile App Access your asset management information and perform actions on-the-go with the Freshservice Asset Management mobile app.

Overall, Freshservice Asset Management is a comprehensive asset management software that can help businesses of all sizes streamline their asset management processes and improve efficiency.

Benefits of Freshservice Asset Management

Freshservice Asset Management offers numerous benefits for businesses looking to optimize their asset management processes.

Firstly, Freshservice Asset Management improves efficiency by enabling businesses to easily track and manage their assets in a centralized location. This eliminates the need for manual tracking methods and reduces the risk of errors.

Secondly, Freshservice Asset Management can lead to cost savings by identifying assets that are no longer needed or underutilized. This helps businesses avoid unnecessary purchases and reduce maintenance costs.

Lastly, Freshservice Asset Management provides better asset visibility through customizable dashboards and reports. This allows businesses to make informed decisions based on real-time data, leading to improved productivity and profitability.

Benefits of Freshservice Asset Management

“Freshservice Asset Management has helped us streamline our asset management processes and increase overall efficiency. The customizable dashboards and reports have also provided valuable insights into our asset usage, allowing us to make informed decisions.” – John Smith, CEO of ABC Company

“With Freshservice Asset Management, we have been able to identify underutilized assets and reduce unnecessary purchases and maintenance costs. This has resulted in significant cost savings for our business.” – Jane Doe, CFO of XYZ Corporation

How Freshservice Asset Management Works

Freshservice Asset Management provides a user-friendly and comprehensive platform for effectively tracking and managing business assets. Its features enable businesses to maintain detailed records of their assets, track their locations, and monitor their usage histories. The software also enables businesses to schedule maintenance and repairs to optimize the lifespan of assets.

Freshservice Asset Management’s dashboard provides an overview of all assets, including their status, location, and other key data. It also allows businesses to set up custom alerts and notifications to stay informed about asset-related events such as maintenance schedules and warranty expirations.

Asset Tracking

With Freshservice Asset Management, businesses can track all assets, including hardware, software, and other equipment, in a single platform. The software enables businesses to tag assets with unique identifiers to track their movement, usage, and maintenance history. It also allows businesses to manage their assets by type, location, and other key parameters, enabling them to quickly locate and access the assets they need when they need them.

Maintenance and Reporting

Freshservice Asset Management offers businesses a range of maintenance and reporting options to ensure their assets operate smoothly and efficiently. The software enables businesses to schedule regular maintenance and repairs, creating a comprehensive record of all asset maintenance and repair activities. It also offers reporting tools that enable businesses to generate real-time reports on asset usage, maintenance, and other key parameters, providing valuable insights for asset management and planning.

Implementing Freshservice Asset Management

Implementing Freshservice Asset Management is a straightforward process that can be accomplished in a few simple steps. Here is an overview of what to expect:

  1. First, create an account with Freshservice and select the Asset Management module. Choose the plan that works best for your business needs.
  2. Next, start adding your assets to the system. This can be done manually or by importing a spreadsheet.
  3. Once your assets are imported, configure settings such as maintenance schedules, depreciation rules, and asset categorization.
  4. After configuring settings, you can set up integrations with other business software such as accounting software or HR management software.
  5. Finally, you can start using the system to track your assets, schedule maintenance, and generate reports.

It is important to ensure that all relevant stakeholders in your organization are trained on how to use Freshservice Asset Management. This will help ensure a smooth transition and maximize the benefits of the software. Freshservice offers training materials and technical support to assist with the implementation process.

It is also recommended to pilot the asset management software with a smaller group within the organization before rolling it out to the entire company. This will help identify any issues or areas for improvement before fully implementing the software.

Integrations with Freshservice Asset Management

Freshservice Asset Management offers seamless integrations with various software, allowing businesses to streamline their asset management processes further. With over 70 integrations available, including Salesforce, Microsoft Teams, Jira, and Slack, businesses can leverage the power of Freshservice Asset Management alongside their existing software.

Integrating Freshservice Asset Management with other software can help businesses automate and simplify asset management, reduce manual tasks, and improve overall efficiency. For example, integrating Freshservice Asset Management with Salesforce allows businesses to manage their assets directly from their Salesforce platform, ensuring faster and better-informed decisions.

In addition to these integrations, Freshservice Asset Management also provides a comprehensive API, enabling businesses to build custom integrations based on their specific needs.

Case Studies – Real-World Examples

Freshservice Asset Management has been successfully implemented by many businesses to improve their asset management processes. Let us take a look at some real-world examples:

Case Study 1:

XYZ Corp, a multinational conglomerate, was struggling to keep track of their diverse range of assets spread across geographies. As a result, they were facing challenges in ensuring compliance and risk mitigation. They decided to implement Freshservice Asset Management and were able to consolidate all their assets onto a single platform. The software’s reporting capabilities helped them identify underutilized assets and opportunities for cost savings. The compliance module helped them meet regulatory requirements, and with the integration of their existing ITSM solution, they were able to streamline their asset management and IT operations.

Case Study 2:

ABC Inc, a mid-sized manufacturing company, was experiencing a high rate of equipment breakdowns, resulting in significant downtime and maintenance costs. They implemented Freshservice Asset Management and were able to track the maintenance history of their equipment, enabling them to plan preventive maintenance schedules. They also used the software’s asset tracking feature to identify equipment that was nearing end-of-life and needed replacement. This proactive approach helped them reduce downtime and save costs.

These are just a few examples of how Freshservice Asset Management has helped businesses streamline their asset management processes, improve efficiency, and reduce costs. If you want to experience similar benefits, consider implementing Freshservice Asset Management today.

Security and Compliance with Freshservice Asset Management

Freshservice Asset Management takes the security and compliance of your assets very seriously. With features such as granular access controls, audit trails, and data encryption, you can be sure that your assets are protected from unauthorized access and data breaches.

The software is also designed to help businesses comply with various regulatory requirements, such as HIPAA, SOX, and GDPR. By automating asset tracking and reporting, Freshservice Asset Management simplifies compliance management and reduces the risk of penalties.

Additionally, the software offers a comprehensive set of security features, including two-factor authentication, IP restrictions, and SOC 2 compliance. With Freshservice Asset Management, businesses can have peace of mind knowing that their assets are secure and compliant.

Freshservice Asset Management vs. Other Solutions

Freshservice Asset Management sets itself apart from competitors in several key ways. First and foremost, it offers a user-friendly interface that makes it easy for businesses of all sizes to streamline asset management processes. Additionally, Freshservice Asset Management provides a comprehensive set of features that cover everything from asset tracking to maintenance and reporting.

Unlike other software solutions that require significant up-front investment in hardware and infrastructure, Freshservice Asset Management is cloud-based, which means it can be accessed from anywhere with an internet connection. This reduces costs and makes it easier for businesses to scale up/down as needed.

Features Comparison

Features Freshservice Asset Management Competitor A Competitor B
Asset Tracking X X
Maintenance Management X X
Reporting X X X
Cloud-Based X
User-Friendly Interface X X

When compared to other solutions, Freshservice Asset Management stands out for its comprehensive feature set, user-friendly interface, and cloud-based platform. Whether you’re an SMB or a large enterprise, Freshservice Asset Management offers the tools you need to effectively manage your assets and streamline your business processes.

Pricing and Plans for Freshservice Asset Management

Freshservice Asset Management offers flexible and affordable pricing plans to suit the needs of businesses of all sizes. The software is available in three pricing tiers, Lite, Pro, and Enterprise, with each plan offering a different range of features and capabilities.


The Lite plan is the most basic plan and is ideal for small businesses looking to implement asset management software. It starts at $19 per agent per month and includes features such as asset discovery, tracking, and reporting.


The Pro plan offers more advanced features and is suitable for medium-sized businesses. It starts at $49 per agent per month and includes everything in the Lite plan, along with contract management, software license management, and mobile device management.


The Enterprise plan is the most comprehensive plan and is designed for large businesses with complex asset management needs. The pricing is customized based on the specific requirements of the business and includes all the features of the Lite and Pro plans, along with additional benefits such as custom integrations and dedicated customer support.

All plans offer a free trial period, allowing businesses to test the software before committing to a subscription. Freshservice Asset Management also offers a 10% discount on annual subscriptions and discounts for nonprofits and educational institutions.

Customer Support for Freshservice Asset Management

At Freshservice, we understand the importance of providing exceptional customer support to ensure a seamless asset management experience. We offer a range of support options to meet our customers’ needs and help them make the most of our software.


To make the transition to Freshservice Asset Management as smooth as possible, we offer comprehensive training sessions. Our expert trainers will guide you through the software’s functionalities and answer any questions you may have, ensuring that you are fully equipped to use the software to its fullest potential.


We also provide extensive documentation to help you quickly and easily find answers to your questions. Our documentation includes user guides, FAQs, and troubleshooting tips to help you resolve any issues you may encounter.

Technical Assistance

Should you encounter any technical issues while using Freshservice Asset Management, our support team is available 24/7 to help. Our experienced technicians will work quickly to resolve any issues and get you back to managing your assets without interruption.

Community Forum

Our Community Forum is a great resource for customers to exchange ideas, collaborate, and share best practices. It’s a great place to get started on your asset management journey and stay up-to-date with the latest industry trends.

Customer Success Managers

We also offer dedicated Customer Success Managers to help you achieve your business goals and get the most out of Freshservice Asset Management. They are available to answer your questions, provide guidance, and ensure that you are fully satisfied with our software.

Testimonials from Freshservice Asset Management Users

“We have been using Freshservice Asset Management for over a year now and it has completely transformed our asset management process. The software is easy to use, and we love how customizable it is, allowing us to create workflows that suit our specific needs. Plus, the reporting features have been a game-changer, enabling us to make data-driven decisions and optimize our asset usage. Highly recommended!”

– Mike T., IT Manager

“Freshservice Asset Management has helped us get a handle on our asset inventory, something that was previously a major pain point. The software has made the tracking and management of our assets seamless and efficient. We appreciate the ease of use, and the fact that it can be accessed remotely. As a result, we have realized significant cost savings and a more organized workspace.”

– Linda M., Operations Manager
  • “Freshservice Asset Management is a phenomenal tool! It has made it possible for us to consolidate our assets from multiple locations and manage them all in one place. The software is user-friendly, and the support team is fantastic. We have experienced a significant improvement in efficiency and productivity since we started using the software.”
  • – David S., Procurement Manager

Get Started with Freshservice Asset Management

Sign up for Freshservice Asset Management today and start optimizing your business asset management processes. Getting started is easy and hassle-free, and you can choose from a variety of plans to suit your specific needs and budget.

To sign up, simply visit the Freshservice website and select the ‘Asset Management’ option. You will be prompted to enter your business information and choose the plan that best fits your requirements. Once you have completed the sign-up process, you can immediately begin using Freshservice Asset Management to consolidate, track, and manage your business assets.

If you need any assistance during the sign-up process or have any questions about the software, the Freshservice support team is always available to help. They can provide technical assistance, training, and documentation to ensure that you get the most out of your Freshservice Asset Management experience.

Don’t wait any longer to streamline your business assets and start enjoying the benefits of Freshservice Asset Management. Sign up today and experience the efficiency, cost savings, and improved asset visibility that Freshservice Asset Management can bring to your business.


Freshservice Asset Management is the perfect solution for businesses looking to streamline their asset management processes. With its powerful features and integrations, it helps improve efficiency, save costs, and provide better asset visibility.

Implementing Freshservice Asset Management is easy, and businesses can get started in just a few simple steps. Its robust security and compliance capabilities also ensure that it meets various regulatory requirements.

With its competitive pricing and excellent customer support options, Freshservice Asset Management offers great value to businesses of all sizes. Don’t just take our word for it – numerous satisfied users have shared their positive experiences, highlighting the software’s reliability and effectiveness.

In conclusion, Freshservice Asset Management is a game-changer for businesses looking to optimize their asset management processes. Sign up today and experience the benefits for yourself.

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